Our Services

We love to solve problems, big and small.

We focus on digital, but our best work comes from a holistic view of your business.

Our Services

Strategy & Planning

  • StoryBrand Framework
  • Customer Experience Strategy
  • Digital Transformation
  • Lead Generation Strategy
  • Brand Strategy
  • Social Strategy
  • e-Commerce
  • Digital Identity
  • Technical Strategy

Technology & Implementation

  • Solution Architecture
  • Prototyping
  • Application Development
  • Web & Mobile Development
  • Search Engine Optimization
  • Testing & Optimization
  • DevOps

Marketing Communications

  • Omnichannel Campaigns
  • Sales Funnel
  • Content Creation & Planning
  • Search Marketing Strategy
  • Media Planning & Buying

Experience Design

  • User Experience
  • Responsive Design
  • e-Commerce Design
  • Digital Product Design
  • Web & Mobile Design
  • Intranet Design

Our Approach

We have four simple phases in our process. We typically run off a waterfall calendar, but sometimes agile makes sense for a project as well.

Discovery

Over the first 30 days, we'll dive deep into your business. We'll need a data dump of information while we research the industry, best-in-class, and uncover insights. This is where we'll meet with your extended team through various methods including surveys, user testing, strategic sessions, reporting, and analytics.

Design

With our strategy in hand, we'll brief our creative team. We'll craft moodboards, style tiles, concepts, page designs, and often, prototypes. Once we have approval of the main pages of the site we move into content design for elements within the site itself. Content and copy are often the hardest for clients to create, so we always encourage our clients to start early on this. Before we move into development, we'll create a digital style guide.

Development

Initial environment setup, homepage and global elements, template-driven pages, third-party integrations, responsive HTML/CSS/JS, custom functionality, and polish. The best projects are where we can knock out all of the core elements of the site early so that we can add a ton of polish. Trust us, your users will thank you.

Deployment

In this final phase, we'll optimize and test the site for ease of use and speed. We'll test your site in modern browsers with a keen focus on your user base. Our team will ensure things like reporting, tracking forms, APIs, and everything in between are working as excepted and ready for launch.

Mobile-first

  • Speed

    The majority of people will leave your site if it takes longer than 3 seconds to load on mobile.

  • Ease of Use

    We take a commonsense approach to mobile. No one likes to guess where they can find things.

  • Minimal Click Path

    Ideally, you'd like to be able to buy or submit within three clicks. This lowers your abandonment rate.

Mobile phone
Google Maps

It looks like you’re running late, change route to pick up doughnuts for the office?

John Herrington

Hey, thanks for burning the midnight oil. YOU CAN DO IT ????

Waze

Surprise, surprise, Dallas North Tollway is backed up again ????????????

Laura Ritchie

Subject: The client loves it!
But here are all the changes…

Morgan Hornung

Waiting on the creatives at our 8am meeting like ????

Carley Alspaw

IT’S TACO TUESDAY ????
La Ventana or Rusty Taco?

Aaron Mizell

Great job this week, y’all. Come get some Topos on the patio!

Human Resources

Subject: Halloween Party
Please dress up, but you know, keep it classy.

Meeting Reminder

Clients in the office today. Wear pants.

Today’s Forecast

It’s hot ☀️ (Hey don’t blame us, you chose to live in Texas)

Chris Rigdon

Alright, I’m off guys. If you need me, send me a WOOF.

Ryan Jarrell

Subject: Need VECTOR Logo
It’s one that stretches. It’s stretchy. Send me the stretchy logo please.

Morgan Hornung

AGAIN?!?

John Herrington

Just ran out of sticky notes. Anyone got any?

John Herrington

Subject: It’s absolutely perfect!
But can you increase the logo by 300%?

Aaron Mizell

Great work today y’all! If you’re lucky, you might have just earned me a trip to Cannes ????

Ronnie Johnson

Subject: Thanks for the brief!
Any way it can be … briefer?

Amazon

Package Delivered: Ant Colony

John Herrington

Have we covered TV, radio, print, outdoor, social, email, VR, AR, BR, CR, XR, YR, ZR?

Google Maps

It looks like you’re running late, change route to pick up doughnuts for the office?

John Herrington

Hey, thanks for burning the midnight oil. YOU CAN DO IT ????

Waze

Surprise, surprise, Dallas North Tollway is backed up again ????????????

Laura Ritchie

Subject: The client loves it!
But here are all the changes…

Morgan Hornung

Waiting on the creatives at our 8am meeting like ????

Carley Alspaw

IT’S TACO TUESDAY ????
La Ventana or Rusty Taco?

Aaron Mizell

Great job this week, y’all. Come get some Topos on the patio!

Human Resources

Subject: Halloween Party
Please dress up, but you know, keep it classy.

Meeting Reminder

Clients in the office today. Wear pants.

Today’s Forecast

It’s hot ☀️ (Hey don’t blame us, you chose to live in Texas)

Chris Rigdon

Alright, I’m off guys. If you need me, send me a WOOF.

Ryan Jarrell

Subject: Need VECTOR Logo
It’s one that stretches. It’s stretchy. Send me the stretchy logo please.

Morgan Hornung

AGAIN?!?

John Herrington

Just ran out of sticky notes. Anyone got any?

John Herrington

Subject: It’s absolutely perfect!
But can you increase the logo by 300%?

Aaron Mizell

Great work today y’all! If you’re lucky, you might have just earned me a trip to Cannes ????

Ronnie Johnson

Subject: Thanks for the brief!
Any way it can be … briefer?

Amazon

Package Delivered: Ant Colony

John Herrington

Have we covered TV, radio, print, outdoor, social, email, VR, AR, BR, CR, XR, YR, ZR?

  • Start with the End

    We like to design the pages that matter first, and then design the experience to get there.

  • Data Driven

    Our opinion matters, but data is king. We'll use data to help you grow your business.

  • Within Thumb's Reach

    We obsess about how big buttons are so that your thumbs can easily activate them. Nerds.

Let’s build something special.

Let’s Chat